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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Living in Mobile Alabama

March 26, 2026

5  out of  5
rating by Living in Mobile Alabama
"Laurel is always great with communication and has a strong team that makes the insurance side of a real estate transaction smooth for my clients. Her experience really shows, and she brings insight that helps people make better decisions, not just quick ones. She’s also my personal insurance agent, and I’ve seen firsthand how much she looks out for her clients. In one case, she saved a client over $1,200 per year just by catching things their previous provider missed. It’s a big deal having someone local you can trust who truly takes care of people. Laurel is someone I confidently recommend. Jeff Jones Keller Williams Mobile “Living in Mobile“"
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ray ewest

March 19, 2026

5  out of  5
rating by ray ewest
"Btitany was very helpful and advised me what i needed to do. She also helped me with some other questions i had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Laurel Flowers State Farm"
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Linda Nicholas

March 19, 2026

5  out of  5
rating by Linda Nicholas
"Quinn was very knowledgeable and very helpful. I had several questions and Quin was very kind and patient. I recommend Quin for all your insurance needs."
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Peggy Goram

March 19, 2026

5  out of  5
rating by Peggy Goram
"Abigail was very sweet and helpful and did a follow up with me, which was great."
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Deidre Taylor

March 19, 2026

5  out of  5
rating by Deidre Taylor
"Ms. Abigail was very sweet and answered all my questions."
We responded:
"Thank you for giving her a shout out Deidre!"
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Paul Shoaf

March 18, 2026

5  out of  5
rating by Paul Shoaf
"Abigail was very professional & extremely helpful!!"
We responded:
"Thank you for taking time to leave a 5 star review Paul! Appreciate your business!"
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Gwendolyn Bass

March 18, 2026

5  out of  5
rating by Gwendolyn Bass
"Thanks Ricky for informing me about my certificate."
We responded:
"Thank you for the positive review!"
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steven combes

March 16, 2026

5  out of  5
rating by steven combes
"I called because i was not able to log in, called talked to Abigail super friendly helped me in seconds.. keep up the positive attitude it will get you further in life 100%"
We responded:
"Thank you Steven! I couldn't agree more. I'm glad you were able to get reconnected too!"
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Sharon Mclain

March 14, 2026

5  out of  5
rating by Sharon Mclain
"Alicia was a great help to me explaining everything in full detail. Very knowledgeable and truly a great agent. I would recommend her every chance I get"
We responded:
"Thank you for the feedback! Alicia is a valuable member of the Laurel Flowers State Farm team!"
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Geanean Jones

March 13, 2026

5  out of  5
rating by Geanean Jones
"It was so easy for me to get the auto insurance that I needed for a price that I can afford. Quindra explained everything and got me as many discounts as possible. I highly recommend"
We responded:
"We love hearing you had a great experience with Quindra on our team! Thank you for taking time to let us know!"
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Trey Trest

March 11, 2026

5  out of  5
rating by Trey Trest
"Kelly is the best insurance against I have ever dealt with. 5 stars and beyond! I highly recommend her for all your insurance needs. I am very impressed and so grateful for Kelly’s help. She really came through for us. Thank you Kelly!!"
We responded:
"Thank you Trey! We are so happy to have Kelley on our team and appreciate your business!"
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Tiffany Wilcox

March 7, 2026

5  out of  5
rating by Tiffany Wilcox
"I had a great experience with Quin at Laurel Flowers State Farm. Quin was very helpful and answered all my questions clearly. The process of getting coverage was simple and fast, and the rates were very reasonable for me. I appreciate how professional and nice she was whenever I needed assistance."
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Ty Snow

March 6, 2026

5  out of  5
rating by Ty Snow
"Great price when bundling my home and auto policy’s! Quindra was very knowledgeable and helpful with a quick reply time!"
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kimberly coggins

March 6, 2026

5  out of  5
rating by kimberly coggins
"Always A Pleasure Very Attentive and They Make Sure You are Taken Care Of!!!"
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Tamara Love

March 5, 2026

1  out of  5
rating by Tamara Love
"The Laurel Flowers - State Farm asked me to write a review once, so here it goes.... I wouldn't allow them to insure a pet! They're the highest cost insurance, and the lowest in customer service! My 80 year old mother is on a fixed income, and has ALL of her insurances with them. And when I would log on to pay her vehic insurances on their website not knowing that it was only going towards 1 vehicle instead of all 3. And now the DMV has sent a notice to verify ins, and more than likely I'll be hit with high fees to reinstate. I just think for my mother to be a loyal customer of theirs for all of these years and in her golden years, their response is a slap in the face! If I could give them zero stars I would! Let’s apply some common sense to this review….if ALL 3 vehicles are under the SAME policy, how did you drop 2 vehicles & not ALL 3?!?!? You have our number(s). Cut it out!!"
We responded:
"I am so sorry to hear about this situation Ms. Love. I do have a team member text and call customers when policies cancel and are past due because I know sometimes mail gets missed. Will you send me an email with the best phone number so we can make sure those are going to your correct phone number? Laurel@SFAgentFlowers.com"
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Virginia Hovell

March 4, 2026

5  out of  5
rating by Virginia Hovell
"Britney was very courteous and professional, answered my questions and provided the service I needed. Very helpful and patient!"
We responded:
"Virginia, thank you for your wonderful review! I'm glad to hear that Britney was able to assist you promptly and professionally. Her friendliness and helpfulness are qualities we value highly in our team. If you need any further assistance, don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
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Shayeda Jackson Jackson

March 3, 2026

5  out of  5
rating by Shayeda Jackson Jackson
"I love how Ms. Abigail has been falling up on me after my car accident make sure everything is flowing smoothly. Thank you, so much for your assistance words can't explain. Keep up the good job 👏. Laurel Flowers has100% very professional staff. Yes,highly recommended."
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Erica Lee

February 27, 2026

5  out of  5
rating by Erica Lee
"Abigail was absolutely amazing!!! She explained all my billing concerns wonderfully and gave 10/10 customer service"
We responded:
"I'm so glad we were able to clear up your concerns! Thank you for taking time to give her a shout out! "
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Zanele Mbuli

February 26, 2026

5  out of  5
rating by Zanele Mbuli
"Thank you for great service Alyssa"
We responded:
"Thank you for your 5 star review! We are so happy Alyssa is on our team!"
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Tonya Hardesty

February 21, 2026

5  out of  5
rating by Tonya Hardesty
"Ricky was great he helped from beginning to end!"
We responded:
"Thank you Tonya! "
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Sandra Hoover

February 20, 2026

5  out of  5
rating by Sandra Hoover
"Abigail was very friendly and professional in answering my questions. :) Thank you Miss Abigail!! :)You made my day!!! :)"
We responded:
"That is so wonderful to hear! Thank you Sandra!"
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F U

February 19, 2026

5  out of  5
rating by F U
"Great customer service! The entire team was welcoming and knowledgable of the services I needed. The team was able to answer my questions, they all had pleasant demeanor and patience! Nice to be appreciated as a customer."
We responded:
"We so appreciate you! This means a lot to us!"
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Jose Negron

February 19, 2026

5  out of  5
rating by Jose Negron
"Ricky delgado brings 110% to every interaction. He is truly on top of his game and have made my experience with State Farm exceptional. Highly recommended! Also he is bilingual so that helps a lot."
We responded:
"He sure does! Thank you for taking a minute to share your experience with him and our team! "
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Carlos Roberra Tyrann Washington

February 13, 2026

5  out of  5
rating by Carlos Roberra Tyrann Washington
"Quindra was the epitome of customer service. Her insighfulness was sent at the perfect time concerning our policy. The only thing that was missing was a spoon to eat with , because she had the cherry on top. Pure greatness!"
We responded:
"Thank you for the kind words! We are so happy Quin is on the Laurel Flowers State Farm team! "
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Deadend FilmsLLC.

February 13, 2026

5  out of  5
rating by Deadend FilmsLLC.
"Very patient, very professional and easy to communicate with 100%. Great customer service"
We responded:
"We appreciate that! "