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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deuce Byrd

May 15, 2025

5  out of  5
rating by Deuce Byrd
"Jamie did a fantastic job at leading me through insuring my two vehicles. She made the experience over the phone extremely quick, simple, and convenient."
We responded:
"Thank you for taking time to leave us feedback! We're so glad you felt like you received 5 star service!"
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Tyler Henderson

May 15, 2025

5  out of  5
rating by Tyler Henderson
"Was a great help"
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Susan Hammitt

May 13, 2025

5  out of  5
rating by Susan Hammitt
"This office has great customer service and I believe they truly care about the people they are serving. The rates are very competitive and I couldn’t be happier with the coverage and service I’ve received so far. Kelly was extra helpful s d went above and beyond to take care of my request!"
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Tamesha Holifield

May 10, 2025

5  out of  5
rating by Tamesha Holifield
"Let me start off saying Quin was amazing to work with. She answered all of my questions and located the best policies for me. Mrs. Quin doesn’t meet a stranger I could definitely tell she’s very sweet. We spoke on the phone like we’ve been knowing each other. Thank you again Quin for assisting me on the closing of my home as well as auto and life insurance. 20 stars for Mrs. Quin!!"
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Yves Jackson

May 9, 2025

5  out of  5
rating by Yves Jackson
"My experience was wonderful. They were very courteous and friendly."
We responded:
"Thank you for your review Yves! We appreciate your business!"
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Amy Cougar

May 8, 2025

5  out of  5
rating by Amy Cougar
"Quin was very nice, friendly and super helpful explaining everything. Thanks so much!"
We responded:
"Thank you Amy! We appreciate your business!"
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Stephanie Tate

May 7, 2025

5  out of  5
rating by Stephanie Tate
"Alyssa was super helpful when I needed a new policy/carrier for auto insurance for both myself and my teenage daughter. She made the process as painless as possible and covered all the bases on the policy. Super appreciative of her assistance!"
We responded:
"Thank you for taking time to acknowledge Alyssa! We are so thankful to have her on the Laurel Flowers State Farm team! Looking forward to a long relationship with your family! -Laurel Flowers"
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Froncean Horace

May 7, 2025

5  out of  5
rating by Froncean Horace
"Mrs. Thames, is the agent that assisted me with this nerve wrecking ordeal. By her broad knowledge and expertise in the insurance business. After three months of shopping around for homeowners insurance , I was finally able to relax and feel comfortable that this was the right decision. Excellent customer service, made me feel like family and not pushed into a major decision ."
We responded:
"This is so sweet! Thank you for these kind words. We really appreciate you Froncean! - Laurel Flowers "
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Kim Martin

May 6, 2025

5  out of  5
rating by Kim Martin
"Abby was wonderful!!! Very personable and extremely helpful. Wishing her the BEST as she graduates. What an amazing frontline e employee."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Justin Wilson

May 5, 2025

5  out of  5
rating by Justin Wilson
"Excellent Excellent service!!!!!! I have been with this division for years and they have always taken excellent care of my needs. Alyssa has been the best agent I have ever dealt with and has even went to the extent of handling things for me on weekends. I highly recommend them and don't forget to ask for Alyssa to be your agent.!!!!!"
We responded:
"Justin, we love five-stars! We appreciate you taking the time to leave us a review."
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Yohanka Sotolongo

April 23, 2025

5  out of  5
rating by Yohanka Sotolongo
"I love this place Britney is sweet. They always call and explain everything to the fullest. I wouldn't change this brash for nothing."
We responded:
"Yohanka, it was a joy working with you. Alicia and Jamie are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs."
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Judy Green

April 17, 2025

5  out of  5
rating by Judy Green
"If 10 stars was an option I would give QUIN 10. She was professional but personable and very knowledgeable about her business. I feel very comfortable that all my needs were met and that I could call on her anytime if needed. So glad I chose Laurel Flowers for my insurance needs and QUIN is my agent. Thank You for your patience with all my questions and taking such good care of me."
We responded:
"This is so sweet! Thank you Judy! You just made Quin and my day! - Laurel Flowers State Farm"
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Noah Walters

April 17, 2025

5  out of  5
rating by Noah Walters
"The process was made super easy, to set up insurance for our new home, thanks to Laura, Quin and the whole team. Great experience and would recommend to anyone!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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JoAnna Payne

April 11, 2025

5  out of  5
rating by JoAnna Payne
"It was a pleasure working with Quindra,she was helpful and through. Quindra explained all of the details and made the process easy. Thank you Quindra."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin

April 10, 2025

5  out of  5
rating by Kevin
"Jamie, is simply a professional. Found me excellent coverage and a very fair rate after contacting 10+companies and brokers. Would highly recommend."
We responded:
"Thank you Kevin! Jamie is a valuable part of the Laurel Flowers State Farm team! "
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Julio Forbes

April 9, 2025

5  out of  5
rating by Julio Forbes
"I Wanted To Thank Ms Jamie Roberts For Helping Save Money And Get Better Coverage On My Home & Auto Insurance. At The Same Time Saving Us Money. Ms Jamie Was Very Patient On Explaining The Different Types Of Coverage And How It Can Help Me Along The Road. I Highly Recommend Ms.Jamie For Any Needs You May Need For Insurance. Thank you"
We responded:
"That is wonderful to hear she was able to help you with home and auto insurance getting better coverage and a better price as an added bonus! Thanks for taking time to leave a review! Your feedback is so encouraging!"
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Johnetta Davis

April 9, 2025

5  out of  5
rating by Johnetta Davis
"I had the pleasure of speaking to Jamie to start my insurance for my home she was very understanding and she work with because I have very busy job 😂 thanks Jamie"
We responded:
"I'm so glad she was able to help you with your home insurance! Jamie is amazing! Thank you for your feedback Johnetta!"
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wayne ridgeway

April 8, 2025

5  out of  5
rating by wayne ridgeway
"I am 1,000 miles from home working. I had a wind damage claim to my RV. After speaking with claims, I was not satisfied with the estimate they offered. Britney called to follow up with my progress. After explaining my situation, she took it upon herself to help plead my case with claims. Between Britney and the vendor making my repairs, they convinced the claims office to revisit the claim. I now have a revised quote that covers all my damages. Dedication to their customers is why I stay with a hometown company like Laurel Flowers. Thanks again Britney."
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Bobby Willmon

April 4, 2025

5  out of  5
rating by Bobby Willmon
"Thanks Britney for your help with my claim. You made it very easy with getting all documents in the system. Thanks again,"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gavin Strickland

April 3, 2025

5  out of  5
rating by Gavin Strickland
"Britney was super helpful and easy to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lorraine Blankenship

April 3, 2025

5  out of  5
rating by Lorraine Blankenship
"Local agent, Brittney, was very helpful and went over and beyond to answer my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tammy Jones

March 31, 2025

5  out of  5
rating by Tammy Jones
"Outstanding service. Brittany referred me. And Quindra was amazing. She took her time explaining not only the coverage of my vehicle but also options for Life insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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RYAN REDMOND

March 29, 2025

5  out of  5
rating by RYAN REDMOND
"Polite,informative, quick responses,knowledgeable, great rates. Britney is very helpful. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Laurel Flowers State Farm"
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Sandra Ramos

March 25, 2025

5  out of  5
rating by Sandra Ramos
"Agent very kind and knowledgable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eric Myers

March 25, 2025

5  out of  5
rating by Eric Myers
"Brittany called to make sure my account was up to date. Gave me some options. Thanks so much."
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Brittany provided you with excellent service and ensured your account was up to date. Our team is dedicated to offering personalized options to meet your needs. If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon! -Laurel Flowers State Farm"