State Farm® Insurance Agent Laurel Flowers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clifton Thomas
November 6, 2024
5
out of
5
rating by Clifton Thomas
"Polite, helpful fast and friendly!"
We responded:
"Thank you Clifton! We appreciate you!"
Rose McWilliams
November 6, 2024
5
out of
5
rating by Rose McWilliams
"Quindra Thames professionalism and personality and understanding of what was available for my needs was outstanding. From explaining how the policies worked for my needs, I left educated before signing any paperwork, definitely would recommend her to family and friends. Deserves more than 5 stars 🌟"
We responded:
"This is so thoughtful! Thank you Rose! Our goal is to educated our customers so they can understand their insurance policies. I'm happy to hear that happened. Quin is amazing! - Laurel Flowers State Farm"
Marriane McLain
November 6, 2024
5
out of
5
rating by Marriane McLain
"Quin was so incredibly helpful in guiding me in making decisions about my coverage. Great experience, Thank you so much Quin!"
We responded:
"Thank you Marriane! We appreciate you letting us help with your insurance coverage and taking time to leave a review! - Laurel Flowers State Farm "
Martha Dunagan
November 1, 2024
5
out of
5
rating by Martha Dunagan
"Britney was extremely helpful and professional when helping with my claim! She made the process go smoothly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Will Sellers
October 31, 2024
5
out of
5
rating by Will Sellers
"Brittney was excellent help. She answered all my questions and offered assistance for billing information. She was also very polite and personable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Diana Green
October 31, 2024
5
out of
5
rating by Diana Green
"Great service love the employees"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Makala Breslin
October 22, 2024
5
out of
5
rating by Makala Breslin
"Laurel and her team are always so awesome! I've been working with Alyssa the last few times I've needed to update policies or other insurance things and she is phenomenal! She is always so informative and quick to respond. I will always ask to speak with her now! Can not recommend her enough⭐"
We responded:
"Thank you, Makala, for your wonderful review! I'm glad to hear that Alyssa has been so helpful and responsive with your policy updates. We truly appreciate your recommendation and are grateful to have Alyssa on our team. If you need any further assistance, please don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
broderick Crawford
October 16, 2024
5
out of
5
rating by broderick Crawford
"Quindra Thames is the absolute best!!! She's very kind and helpful. She does an AMAZING job and I would recommend her services to anyone!!!"
We responded:
"Thank you, Broderick, for your wonderful review! I'm happy to hear that Quindra provided such kind and helpful service. We appreciate your recommendation and are grateful to have Quindra as part of our team. If you need any further assistance, we're always here to help. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Hunter Mayhew
October 10, 2024
5
out of
5
rating by Hunter Mayhew
"Great service"
Michael Greene
October 10, 2024
5
out of
5
rating by Michael Greene
"Jamie deserves 6 stars. She took the time and explained perfectly parts of my policy that I did not understand. Her personality was very pleasant. After our meeting, I left educated and very pleased with Jamie's customer service experience."
We responded:
"Michael, thank you for your wonderful review! I'm happy to hear that Jamie was able to clarify your policy details and provide such a pleasant experience. We're grateful to have her on our team. If you have any more questions or need further assistance, please don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Virginia Hovell
October 8, 2024
5
out of
5
rating by Virginia Hovell
"Britney was very courteous and professional. Completed what I needed done in a very prompt matter. I appreciate her friendliness and helpfulness."
We responded:
"Virginia, thank you for your wonderful review! I'm glad to hear that Britney was able to assist you promptly and professionally. Her friendliness and helpfulness are qualities we value highly in our team. If you need any further assistance, don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Latonya Handy
October 7, 2024
5
out of
5
rating by Latonya Handy
"I just recently purchased car insurance with Laurel Flowers- state farm and Quin was a great help to me she explained the coverage in detail where I could understand what was what and she also kept in contact with me so that we can make the transaction smooth as possible she was great I will be adding my home as soon as we are finished building great company great team member Quinn was awesome"
We responded:
"Latonya, thank you for your wonderful review! I'm glad Quin was able to assist you with your car insurance and make the process smooth and understandable. It's great to know that her detailed explanations and consistent communication made a positive impact. We look forward to helping you with your home insurance once your build is complete. If you have any further questions or need assistance, feel free to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Yashika Coleman
September 28, 2024
5
out of
5
rating by Yashika Coleman
"Jamie was awesome! Very kind and understanding i would definitely recommend this business"
We responded:
"Jamie was happy to assist you, Yashika! We're grateful for your recommendation and appreciate your kind words about our service. If you need anything in the future, don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Gail Helveston
September 23, 2024
5
out of
5
rating by Gail Helveston
"Brittany was very helpful and polite"
We responded:
"Thank you, Gail! I'm happy to know that Brittany was helpful and polite during your visit. We appreciate your feedback and look forward to assisting you with any future needs. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Janice Arrington
September 10, 2024
5
out of
5
rating by Janice Arrington
"As loyal a customer of State Farm, I truly appreciate Ms Jamie's expertise, professionalism, and courteousness! After speaking with her, I left with a feeling of reassurance of future insurance necessities."
We responded:
"Janice, thank you for your kind words and for being a loyal customer. I'm glad Jamie's expertise, professionalism, and courteousness left you feeling reassured about your future insurance needs. We appreciate your trust in us and are always here to assist you with any questions or needs you may have. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Tammy Elmore
September 10, 2024
5
out of
5
rating by Tammy Elmore
"Jamie went above and beyond to explain my homeowners and auto insurance renewal. She done an awesome job and I highly recommend State Farm"
We responded:
"Thank you, Tammy, for your wonderful review! I'm glad Jamie could assist you with your homeowners and auto insurance renewal. We appreciate your recommendation and look forward to helping you with any future needs. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Richard Hudson
September 7, 2024
5
out of
5
rating by Richard Hudson
"The staff in Laurel Flowers office has always gone above and beyond to take care of our needs through the years . I can't say enough about what all they have done to make things better for us , these folks are the best ."
We responded:
"Richard, thank you for your wonderful review! I'm glad our team has been able to go above and beyond to meet your needs over the years. Your kind words about our office mean a lot to us. We're always here to help with any future needs or questions you may have. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Todd Dunn
September 5, 2024
5
out of
5
rating by Todd Dunn
"So, this is going to be a long post prepare yourself please. I have been a State Farm customer for a while now. My policy was with another agent which I don't feel appropriate to mention because it doesn't matter. What matters is the way I have been treated. For reasons that again doesn't matter I moved my policy to Laurel Flowers. Laurel Flowers employees a young lady by the name of BJ. BJ from the beginning conversations with her has been nothing but pleasant. I was having some major issues going on with my policy and she and Ms. Flowers have bent over backwards for a resolution. BJ took ownership of the issues and followed up each time she said she would. Sometimes in the insurance industry some conversations are hard and she made the conversation easy! Frankly, I felt like I was talking with someone I have been doing business with for years. This is the type of people we need more of. If you are looking for a good, hard working agent this is the place folks. Thank you Ms. Flowers and thank you BJ for a job well done! Todd Dunn"
We responded:
"Thank you so much for your five star review! We are thrilled to hear that you had such a positive experience with us. Your kind words truly mean a lot to our team. BJ consistently goes above and beyond to ensure our customers receive the best service possible and it's wonderful to see her hard work recognized! Your feedback not only motivates us, but also helps others know what to expect when they choose our services. We look forward to serving you again soon!"
Rex King
September 5, 2024
5
out of
5
rating by Rex King
"Brittany was very knowledgeable and easy to talk to. Very quick in fulfilling my request."
We responded:
"Thank you, Rex! I'm glad Brittany could assist you so efficiently and provide the knowledgeable service you needed. If you have any further questions or need assistance in the future, feel free to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Michele Sheppard
August 23, 2024
5
out of
5
rating by Michele Sheppard
"Jamie methodically explained the renewal of my home owner’s policy. I learned so much. Thank you Jamie for your time and attention to detail. It was appreciated!"
We responded:
"Michele, I'm glad Jamie could assist you with your homeowner’s policy renewal. Your appreciation for his time and attention to detail means a lot. If you have any further questions or need assistance, we're here to help. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Natasha Cochran
August 15, 2024
5
out of
5
rating by Natasha Cochran
"Alyssa Parmer is always so kind and helpful."
We responded:
"Hey Natasha, Thanks for the awesome review! I'm glad to hear Alyssa has been kind and helpful. We're here if you need anything else. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Michel Pham
August 13, 2024
5
out of
5
rating by Michel Pham
"The absolute best team,always on their A game and fast you won't find any other insurance place that treats you like family"
We responded:
"Hey Michel, Thanks a bunch for the awesome review! I'm so glad our team could make you feel like family and provide fast, top-notch service. We're always here for you! - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Hugh White
August 1, 2024
5
out of
5
rating by Hugh White
"Met with Jamie today to review our coverages and was totally blown away by her knowledge and recommendations. I take great comfort that this group “is in our corner” and recommend them highly."
We responded:
"Hey Hugh, thanks a ton for your awesome review! I'm really happy Jamie could provide you with such knowledgeable recommendations and make you feel confident in our services. We're grateful to have her on our team! If you ever need anything else, we're always here for you! - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Darryl Anderson
July 16, 2024
5
out of
5
rating by Darryl Anderson
"Waiting at the dmv for insurance information and she had it ready in less than 5 minutes. She could not be any better."
We responded:
"Thank you, Darryl, for your positive feedback! We strive to provide efficient service to all our customers. If you need any further assistance in the future, feel free to reach out. Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Ashley P
July 15, 2024
5
out of
5
rating by Ashley P
"I met with Jamie and she did a great job explaining my insurance policies. Everything was clear and I felt very informed."
We responded:
"Ashley, our team is glad to hear about your positive experience with Jamie! She brings great value to our team, and it's rewarding to know that she was very helpful throughout your insurance process. We're grateful to have provided you with excellent customer service and look forward to continuing to serve your coverage needs! - Laurel Flowers - State Farm Insurance Agent"