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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kim possible pettway

February 5, 2025

5  out of  5
rating by kim possible pettway
"I’m thankful for Laurel Flowers and her agents. On today Britney called to follow up on my recent claim. Cudos!!!"
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Joy Smith

February 5, 2025

5  out of  5
rating by Joy Smith
"Brittany at Laura flowers state farm is great and very sweet. She gets back to me quick and answers all my questions."
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John Holladay

February 5, 2025

5  out of  5
rating by John Holladay
"Brittany was very helpful and explanatory with my homeowners claim. She did a follow up phone call to make sure I received everything I needed. Thank you"
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Jason Sparks

February 5, 2025

5  out of  5
rating by Jason Sparks
"Quick pricing turnaround and great upfront pricing, ease to deal with."
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William Peavy

February 5, 2025

5  out of  5
rating by William Peavy
"Just stated with state farm sofar they have bee very professional and extremely friendly"
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Virginia Hovell

February 4, 2025

5  out of  5
rating by Virginia Hovell
"Britney was very courteous and professional, answered my questions and provided the service I needed. Very helpful and patient!"
We responded:
"Virginia, thank you for your wonderful review! I'm glad to hear that Britney was able to assist you promptly and professionally. Her friendliness and helpfulness are qualities we value highly in our team. If you need any further assistance, don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
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Shelbie Byrd

February 4, 2025

5  out of  5
rating by Shelbie Byrd
"Brittany at state farm is amazing she always I sure that we do t miss our payments and takes really good care of me over the phone ! Thank yu Brittany 🥺"
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Wayne Towery

January 30, 2025

5  out of  5
rating by Wayne Towery
"I have a long history with this State Farm agency that has always taken great care of me. Alyssa continued this today in helping me make some changes, sign a form remotely, and recover my online account! She is courteous and professional! I appreciate Alyssa and the whole crew immensely!"
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Sarah Sutherlin

January 27, 2025

5  out of  5
rating by Sarah Sutherlin
"always very kind and very helpful. britney is a ray of sunshine and is always willing to help"
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Crissy Carpenter

January 23, 2025

5  out of  5
rating by Crissy Carpenter
"Every single person here is always so helpful!! They call to check on how things are going with your claim and help you however they can to make the process easier. Britney is always so sweet and personable when she calls!"
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Melissa Paulus

January 23, 2025

5  out of  5
rating by Melissa Paulus
"I have been working with Quin on my personal home insurance, she was also able to offer me car insurance for lower than my current car insurance. I must have called and emailed her no less than ten times, she has been patient and knowledgeable with all my inquiries. My office works with her as well for home owners insurance for the manufactured homes we sell. If you are in need of manufactured home insurance, give, Quin, or her office a call. Thank you for all your help, Quin!"
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Nicholas Watson

January 17, 2025

5  out of  5
rating by Nicholas Watson
"Edit 1-17-2025 I do not recommend getting State Farm for insurance. The team members at Laurel Flowers State Farm in Saraland are great people to work with. It’s State Farm that is the problem, and there was/is nothing they can do to speed up the process of getting a split up family back in their home. The Laurel Flowers agents have called Steven Miller (insurance adjuster) multiple times. Even called his supervisor. They could not get in touch with either of them. Just as I could not. It’s been over 6 weeks now, and I am doing the remodel out of my own pocket. Is this what I get for all my money paid for insurance? Think of how you will be treated by State Farm. I had a rental house catch fire. I tried to get in touch with my claim representative for over a week. I tried every communication mode I could, and no response. It took Britney at Laurel Flowers State Farm a short time and my claim representative was calling me to schedule a meeting at the house. Thank you Britney! You helped to quickly move along the process to get the tenant back into a home her and her family wishes to stay in."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Southern Jade

January 15, 2025

5  out of  5
rating by Southern Jade
"Good agency! Jamie is always helpful and nice. And they answer the phone and return calls!"
We responded:
"Thank you for taking time to leave your feedback! We appreciate you! -Laurel Flowers State Farm"
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Chase Powell

January 15, 2025

5  out of  5
rating by Chase Powell
"I stopped by this morning to pay what I thought was bill. When looking the bill up, it couldn't be found. With a little more digging around on the computer and diligence on her part, Jamie was able to find that it had been paid by escrow weeks before. I appreciate her for that, as I was able to hold on to the money that she could have easily collected. Laurel Flowers State Farm has always been a great company to do business with."
We responded:
"Thank you for taking time to leave a review Chase! We appreciate yall!"
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Jessica Cole

January 15, 2025

5  out of  5
rating by Jessica Cole
"They have been so helpful throughout my whole process with my car. I couldn’t ask for a better agency then the team at Laurel Flowers State Farm."
We responded:
"I'm glad we were able to help with your car! Let us know if anything else comes up we can help with! Thanks Jessica! "
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Wesley

January 14, 2025

5  out of  5
rating by Wesley
"I can't say enough good things about BJ at State Farm Insurance. My wife and I were looking to save on our insurance without sacrificing quality, and BJ made it happen. Not only did she help us save thousands by switching, but her communication was top-notch. She understood our busy schedules and worked around them to ensure the transition was as smooth as possible. It's rare to find someone so dedicated and understanding in the insurance world. BJ went above and beyond, and for that, we're truly thankful. Highly recommend her services to anyone looking to make a change."
We responded:
"This will make her day to read! Thank you Wesley and I'm so glad we could help you find better and more affordable insurance! "
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lewis duggar

January 14, 2025

5  out of  5
rating by lewis duggar
"Brittany was very helpful today. Thank you Brittany."
We responded:
"Thank you Lewis! Sorry I missed you today! We appreciate you! -Laurel Flowers"
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ray ewest

January 13, 2025

5  out of  5
rating by ray ewest
"Btitany was very helpful and advised me what i needed to do. She also helped me with some other questions i had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Laurel Flowers State Farm"
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Latonja Washington

January 13, 2025

5  out of  5
rating by Latonja Washington
"Ms. Britney was very kind and helpful, answered every question I had."
We responded:
"I'm so glad to hear that! Britney is wonderful! -Laurel Flowers State Farm"
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Karen Mumphrey

January 10, 2025

5  out of  5
rating by Karen Mumphrey
"My experience with Ms. Jamie Roberts was amazing ! Very professional, knowledgeable, concerning my life insurance needs. She was able to find somthing that worked for me and was very reasonable rate I could afford . And was avke to habe same day coverage ! I highly recommend Ms. Roberts and her office for any of your insurance needs Thank you Karen Henson"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jenna Patterson

January 10, 2025

5  out of  5
rating by Jenna Patterson
"Jamie’s customer service with State Farm is top tier. She made me feel very comfortable and took the time to explain and compare each policy while providing discounts that has helped save me a lot of money! Thank you Jamie!"
We responded:
"Thanks for the kind words, Jenna! We’re happy to hear Quinn was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Andrena Longmire

January 8, 2025

5  out of  5
rating by Andrena Longmire
"I was looking for an affordable amount for car insurance and I received coverage for everything I had prior plus more (rental/roadside) at a better price. Laurel was great assisting me this. Plus I received the safe and save gadget and can later save more for my good driving. I’m glad I switched, it was time to stop paying for expensive insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your car insurance needs and even more to save some money!! -Laurel Flowers State Farm"
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April Cayton

January 8, 2025

5  out of  5
rating by April Cayton
"Switching over to Laurel Flowers State Farm was made seamlessly easy with the help of BJ Henderson!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Ron Ellison

January 8, 2025

5  out of  5
rating by Ron Ellison
"I was greeted cheerfully by Brittany, experience was pleasant even though I was there to pay invoice."
We responded:
"We appreciate your review! Paying bills is definitely not fun, but I'm glad Brittany could make it painless. :) -Laurel Flowers State Farm"
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Dung Nguyen

January 7, 2025

5  out of  5
rating by Dung Nguyen
"Laurel is a great agent and understand and promptly provide the Declaration page for my urgent need. I appreciate the help from Laurel to make thing run smoothly and easy."
We responded:
"Thank you! We appreciate your business and kind review! -Laurel Flowers State Farm"